The Complaints Team gathered information regarding the player’s verification status and betting activity but concluded that they could not adequately evaluate the casino’s investigation results. The player from Spain had his account closed and was accused of fraud after minimal betting activity. The Complaints Team investigated the issue and confirmed that the casino provided evidence of the player using a card counting strategy, which was considered a breach of terms. The casino refused to return his winnings and did not give any reason for the account closure.
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If you stick around, the VIP programme actually feels rewarding, with better withdrawal limits and some exclusive bonuses thrown your way. There’s a crazy amount of games—seriously, over 5,000, and from top-notch providers. Like any online casino, it’s got its perks and a few things that might make you pause. The live casino never closes, and you get multi-angle cameras plus live chat so you can talk to the dealers (or just say hi).
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Because of this complaint, we’ve given this casino 667 black points. We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of LuckNation Casino to be mostly fair. All of that, together with other factors considered in our review, has resulted in LuckNation Casino having a Safety Index of 4.6, which is a Low value. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino.
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Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. We factor in a correlation between casino’s size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
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To determine a casino’s Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. Proceed with reading our LuckNation Casino review to learn more about this casino. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems.
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To learn more and see which bonuses are available to you, take a look at the ‘Bonuses’ part of this review. Please note that some deals could only be available to players from particular regions. No deposit bonuses and deposit bonuses are the most common categories. However, the User satisfaction score is only calculated once a casino has 10 or more reviews.
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Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos. That is the reason why we look for these while reviewing casinos. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. The Complaints Team contacted the casino, which ultimately agreed to complete the player’s verification, allowing him to withdraw his funds successfully. He believed his documents were valid since they had been accepted by other online casinos and suspected the casino was deliberately trying to withhold his funds.
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software.
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The site brings a mix of bonuses, a VIP club, and a decent range of slots and live casino games. Many online casinos have set limits on how much money players may win or withdraw. On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences.
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The reviews submitted by users are available in the ‘User reviews’ segment of this page. When determining the casino’s Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels. Keep reading our CryptoCasino.com review to learn more about this casino and decide whether it is a good choice for you. Which is why we have categorized it as a Fresh online casino for now. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals.